Connect a Face Recognition Panel

A face recognition panel is a mobile device running the Mobile client placed in Secure Access or Secure Access With Smile video processing mode. It is used at the door (usually placed behind safety glass on the inner side of a door) as part of the SAFR Secure Access setup. A face recognition panel provides an event to SAFR Server that is then picked up by SAFR Actions, which in turn triggers the door unlock action.

Download and Install the Mobile Client

To install the Mobile client, simply go to the SAFR Download Portal, download the Mobile client specfic to your mobile device’s OS, and then run the installer.

You can also download the client from the Apple App Store if you’re using an iOS device by doing the following:

Note: In on-premise deployments, iOS devices require that the primary SAFR Server have an SSL certificate. See SSL Certificate Installation for instructions on how to do this.

Connect the Mobile Client to a SAFR Server

To connect your Mobile client to a SAFR Server, do the following:

  1. Make sure your mobile device is connected to the internet and that it can make a network connection either to the SAFR Cloud (for cloud deployments) or to your SAFR Server (for on-premise deployments).
  2. Start the Mobile client.
  3. Sign in using your credentials.
    • Enter your user ID and password in the sign-in dialog that appears on the screen. Note: Make sure the front-facing camera of your mobile device has a view of your face when signing in. Your face is not recorded, but it must be detected for sign-in to be offered.
    • Tap the Sign In button that appears at the top of the screen.
    • Enter your credentials, select the agreement to terms of service check box, and tap Sign In.

If successful, the Sign In button disappears and a purple frame is displayed around your face with Tap to Register displayed underneath.

Configure the Mobile Client as a Face Recognition Panel

To configure the Mobile client as a face recognition panel, do the following:

  1. Start the Mobile client.

  2. Open the settings menu by tapping the gear icon in bottom left corner of the screen.

  3. Tap the video processing mode selector at the top center of the screen, and select either Secure Access or Secure Access With Smile.

    • Secure Access mode generates an event when a person is recognized.

    • Secure Access with Smile mode generates an event when a recognized person is observed changing expression from non-smiling to smiling.

      Note: When in Secure Access or Secure Access With Smile mode, video is turned off by default. If you want to show the video, you can override this behavior from the settings menu (gear icon) in the User Interface tab.

  4. Complete the User Site and User Source fields.

    • The User Site labels the site (e.g. My-Office) at which you are deploying SAFR Secure Access.

    • The User Source labels the entrance location (e.g. Front-Door) at which the mobile device is placed.

      Note: Site and Source labels are associated with every registration as well as with every other event and are crucial in making the source of registrations as well as other events traceable.

  5. (Optional) Configure the mobile device into Locked Mode to lock in the Mobile client as the exclusive application for the device.

    Note: Locking your mobile device locks the phone to your Mobile client and prevents any disruption in the registration kiosk operation due to operating system updates or unauthorized user interference. It isn’t necessary to lock your mobile device if you merely want to try out the Mobile client as a registration kiosk. However, you should lock the device before deploying the registration kiosk in a production environment.

See Also